Being an (un)lucky resident of Gloucestershire, I have now been hit by the lack of water. Hundreds of families are without water and the unrest in certain areas of Gloucestershire has been caused by the lack of customer care from Severn Trent Water. The big corporation business has more loyalty to its shareholders than its customers. It’s profit that matters, not customer care. I wonder what compensation Severn Trent Water will offer for this inconvenience. Severn Trent Water closed down many of the pumping stations that are dotted all around Gloucestershire in order to centralise operations with one enormous pumping station near Tewkesbury, and Tewskesbury has been on a flood plain for thousands of years. Maybe Severn Trent should look at a PR stunt based around opening all the original pumping stations that supply all the smaller towns so the job Severn Trent are paid for would not involve the army, hundreds of thousands of bottles of water, and great inconvenience and threat of illness. Already the PR spin is suggesting that the white middle classes are finally understanding what it’s like in the third world having to travel miles just to get a bucket of clean water.