The rise of social media promised a vibrant public square, but it also brought forth new challenges. Online trolling, disinformation, and a disconnected public have plagued these spaces.
Newsrooms rely on metrics to engage audiences, but we are transforming the digital realm into toxic hellscapes. The latest Reuters Institute Digital News Report reveals a decline in active news participation and a rise in passive consumption. Only 22% actively participate, while 47% still need to be uninvolved.
This shrinking group resembles the traditional news audience, limiting representation. As we navigate this landscape, bridging the gap and listening to the silent majority of readers is crucial, ensuring a more inclusive and trustworthy digital public square.